Frequently Asked Questions

All reservations have a contactless check-in and check-out process. Our property is equipped with a keyless entry door lock that will assign a unique door code for each guest. Guests will be provided the code 3 Days in advance in their Welcome Email, as well as in a text message the day of check-in.

Guests do not need to check-in or out with property staff. Simply, go to your assigned unit, enter the assigned door code, and enjoy your vacation!

Early check-ins or late check-outs are subject to availability. Please reach out to us with your request.

Pets are only permitted in the designated units (Casita #1 and The Cottonwood). A one time, non-refundable pet fee is required at time of booking ($50 for Casita Inn #1 and $30 for The Cottonwood). 

Additional cleaning and damages charges may be assessed. We ask that pet owners be mindful of the other guests and keep dog(s) on leash(es) while outside as well as pick up after them. Dogs are not to be left unattended in the room. 

We reserve the right to charge the full security deposit to guests that bring unapproved pets to units other than Casita #1 or The Cottonwood. 

We recommend Color Country Animal Welfare  to board during the day, as dogs are not permitted in the majority of Capitol Reef National Park.

Casitas at Capitol Reef offers kitchenettes to varying degrees in each of our units.  At a minimum, all kitchenettes are equipped with a microwave, (mini)fridge, and coffee machine. Some larger units and tiny homes include full range/ovens and additional kitchen items.

Casitas at Capitol Reef has a lenient cancellation policy. For reservations booked directly on our site, guests can cancel 3 days prior to check-in day for a full refund. Please contact staff directly to cancel a reservation.

Check-in is anytime after 4pm MST. Check-out is 10:00 am. 

All rooms and tiny homes are non-smoking. We maintain a smoke/vape free property. 

Quiet Time -For the comfort of all our guests, we ask to keep noise at a minimum between the hours of 10:00 pm and 8:00 am.

Housekeeping - For guests staying 3 nights or less, there is no daily turnover service. For longer stays, we will refresh towels and take out your trash upon request. Call (435)233-6192 for any housekeeping related issues.

We reserve the right to charge up to $100/hr for late departures. We ask that any early check in OR late check out requests be made to us directly before arrival so that we can try to make accommodations. We cannot guarantee early/late times for guests.

Casitas at Capitol Reef reserves the right to charge extra for any stolen property and/or damages to rooms and room contents including overly soiled or damaged furnishings, towels, and linens.